Comfort Dynamics LLC Air Conditioning, Heating, Refrigeration, Water Heating
Tucson, AZ.
Comfort Dynamics Residential Repair Contracts Terms and Conditions
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CENTRAL AIR CONDITIONER/HEAT PUMPS PARTS INCLUDED:
• Belt and pulley • Blower motor (June 1 - August 31 only) • Transformers
• Condenser fan motor (PSC Type)/blade • Contactor • Time delay controls
• Clean and repair condensate line (only if line is visible and accessible) • Condensate pump
• Defrost cycle relay (heat pump) • External crankcase heater • Thermostat**
• Fuse (cartridge type) • Low ambient temperature control • Motor speed control
• Refrigerant* • Relays • Run capacitor • Start capacitor
• Low-voltage wiring (only if wiring is exposed and accessible)
* If unit needs refrigerant added more than once, subsequent injecting will be completed only after a thorough leak investigation at Comfort Dynamics LLC standard repair rates.
** Truck stock and non-mercury only. Customers, who wish to replace a standard thermostat with an automatic setback thermostat, may do so at an additional fee.
CENTRAL AIR CONDITIONER/HEAT PUMP EXCLUSIONS: • Annual maintenances are not included and must be purchased separately • Any repairs that require accessing the refrigerant system, including leak investigation, leak repairs, internal blockages and all internal component replacements • Cleaning evaporator coil (unless Coil Repair Contract is purchased; under this agreement coil will only be cleaned once every 5 years of continuous repair contract renewal) • Compressor (unless Compressor Repair Contract is also purchased Dual Compressor Repair Contract is required if your unit has 2 compressors and you want compressor repair) • Condenser or evaporator (unless Coil Repair Contract is purchased) • Disconnect, circuit breaker or electrical wire • Refrigerant piping (line sets) • Residential air conditioners/heat pumps above five tons • Variable speed condenser fan motors (unless Variable Speed Condenser Fan Motor Repair Contract is purchased) • Does not include replacement of unit Note: Outside temperatures below 65 degrees, excessive attic temperatures and/or inclement weather may prevent the completion of air conditioning repairs until conditions permit.
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BOILER/FURNACE PARTS COVERED:
• Aqua-stat (dry well) • Belt and pulley • Burners (atmospheric) • Gas valve • Fan and/or limit control
• Blower motor (PSC Type)/blower wheel (not covered June 1 - August 31)* • Circuit board/ignition control
• Circulator motor/coupler (only if no water work is involved) ** • Condensate pump on a condensing furnace
• Emergency switch (mounted on unit) • Ignition system • Internal wiring • Pilot assembly/igniter
• Inducer motor and assembly (original part only, excludes sidewall venting kits)** • Pressure switch
• Low water cutoffs (steam boilers only) • Pressure relief valve (steam boilers only) • Relay
• Packaged, wall-mounted, self-contained combination natural gas heating/air conditioning units***
• Vent damper (original equipment only) • Zone valve head (only if no water work is involved)** • Variable Speed blower motor and/or control modules (unless variable speed Repair Contract is purchased) • Accessory components, such as humidifiers, electronic air filters and zone dampers • Annual inspections are not included and must be purchased separately • Anything in the water system • Any batteries, whether standard or hardwired • Cleaning and replacing air filters • Heat transfer fluid • Natural gas house-heating units rated at inputs of 500,000 British thermal units (Btu’s) or more • Natural gas house-heating units serving more than a 2-family residence • Flues, piping and heat exchangers • Tjerlund, Flair, other sidewall venting kits, motors, assemblies, circuit breakers and external wiring • Cleaning boiler water, draining expansion tanks, cleaning sight glass, bleeding air from radiators and hot water heating systems • Does not include replacement of unit
• Thermocouple • Thermopile • Thermostat**** • Thermostat back-plate • Transformer
* If a replacement is unavailable, and if feasible, the motor will be rebuilt.
** Parts not covered can be replaced by Comfort Dynamics LLC at standard repair rates.
*** Packaged units must have both a heating and air conditioning service contract to be covered. Other charges may apply.
**** Truck stock and non-mercury only. Customers who wish to replace faulty thermostat with an automatic setback thermostat may do so at an additional fee.
BOILER/FURNACE EXCLUSIONS:
WATER HEATER PARTS COVERED:
• Access door gasket • Burner (atmospheric) • E.C.O. safety control • Heating element
• Internal wiring • Manufacturer installed power vent • Piezo igniter • Pilot and assembly
• Switching relay • Temperature and pressure relief • Temperature control / thermostat
• Thermocouple • Transformer
HOT WATER HEATER EXCLUSIONS:
• After-market power vents • Anod • Circulator pump • Cleaning and replacing air filters
• Dip tubes • Drain valves and shut-off valves • Electric water heating units rated 240 volts or above
• Housing piping and shut-off valves • Natural gas water heating units rated at 80,000 Btu’s or more
• Units over 75 gallons • Vapor safety systems • Vent pipe • Water heater tank failure or leakage
• Water heating units serving more than a 2-family residence
• Wiring and circuit breaker to electric water heater
• Does not include replacement of unit
TANKLESS WATER HEATER PARTS COVERED:
• Burner • Circuit board (PCB) • Combustion fan • Ignitor • Overheat switch • Spark electrode
• Surge protector • Thermal fuse • Thermistors • Water filter and drain • Water flow sensor
• Water flow control device (exterior models)
TANKLESS WATER HEATER EXCLUSIONS:
• Electric water heating units rated 240 volts or above • Heat exchanger • Mixing valve
• Water heating units rated at 200,000 Btu’s or more • Vent pipe • Wiring to electric water heater
• Natural gas water heating units serving more than a 2-family residence
• Does not include replacement of unit
Water Heater Attached to Boiler*
ATTACHED WATER HEATER PARTS COVERED:
• Circulator motor, if separate from boiler (only if no water work is involved) • Zone valve motor or head
• Relay • Relief valve • Thermostat
ATTACHED WATER HEATER EXCLUSIONS:
• Flow valves • Gaskets • Heat exchanger and coil
• Does not include replacement of unit
* Must have separate Water Heater Repair Contract.
INTERNAL GAS LINE PARTS COVERED:
• Black and/or galvanized piping from ½" to 1 ½" diameter in size
• Includes ½" and ¾" shut-off valves (leaking or inoperable)
• Replacement of flexible connectors on hot water heater and furnace, if completely accessible (replacement only if leaking or as needed)
• Leaks in crawl spaces and attics on exposed pipe, if accessible
• Repairs are limited to $2,500 maximum per occurrence
INTERNAL GAS LINE EXCLUSIONS:
• Any piping not up to code • B valves • Damage caused by third parties or natural disasters
• Facilities used for commercial purposes • Natural gas meters • New construction covered under warranty
• Mobile homes and trailers • Unexposed pipe • Vent-less fireplace valves or piping to a fireplace
• Nothing outside the home is covered – including any appliances inside detached garages
• Repairs to yard lights, grills and pool heaters • Restoration to affected areas
• Services such as connecting or disconnecting appliances
